Hello, thank you for your positive feedback. We absolutely strive to provide our customers with an efficient and professional service experience and are glad you found this to be the case during your visit. We hope to see you again soon!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Mike Eagle, at 248-486-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.
I said both headlights had moisture in them and they only replaced the driver side and when picked it up there was moisture in the passsenger side how they didn’t see it is crazy and it should of been replaced at that time now I will have to make another appointment to get that one done
Hello, thank you for the review and high star rating! If you have any further questions or concerns for us, please do not hesitate to give us a call or stop by. We're always happy to help! Have a great day!
We know it wasn't the Dealerships fault that it took over 6 weeks to fix our Blazer (4wd not working) due to the strike and parts on backorder and we appreciate the fact we had a loaner during that time but there is still an issue with the screen going black when starting the vehicle and sometimes it stays black (unable to see speed or none of the steering wheel controls work) for a long time, it is intermittent and we've had it in to the dealership before for the same issue at least 3 times, now it will have to go back in again. We just got it back a week ago, and the screen issue has happened everyday this past week. This is a brand new vehicle with less than 3500 miles on it and the first vehicle we have purchased, not leased in a long time. Needless to say, we are frustrated and wondering if we purchased a "lemon". We had long wanted the Blazer once we found out Chevy was bringing it back, we owned one about 25 years ago and we love the look and how it drives but we've never had to service a vehicle (old or new) as many times as we have our new Blazer since we bought it last August, also considering we didn't drive it for at least 6 weeks since August because it was waiting for the part to come in. We have always driven GM vehicles (Astro Van, Safari Van, Blazer, Jimmy, Bonneville, Grand Prix, Grand AM, Buick sky hawk, and 3 Cadillacs) but we are frustrated with our experience with this Blazer. We feel this is more of a GM issue than a dealership issue but we are still frustrated!
Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 264-3517 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.